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Terms of Service

Welcome to Dwork IT Solutions. These Terms of Service (“Terms”) govern your access to and use of our website and services. By using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Offered

  • Website and software development
  • Mobile app development
  • Digital marketing and SEO
  • Graphic design and branding
  • Hosting and maintenance
  • Other IT consulting services

The scope of each project will be defined and agreed upon through written proposals, contracts, or emails.

2. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Cooperate with us to enable the delivery of services
  • Make timely payments as agreed
  • Not use our services for any unlawful or unauthorized purpose

3. Intellectual Property

All intellectual property rights in any materials or software we develop for you will remain our property until full payment is made. After payment, ownership of custom deliverables will be transferred to you, unless otherwise agreed in writing.

We reserve the right to showcase non-confidential projects in our portfolio.

4. Payment Terms

  • All payments must be made according to the invoice or contract terms.
  • Late payments may result in project delays or suspension.
  • Payments are generally non-refundable unless otherwise stated in writing.

5. Confidentiality

We respect your confidentiality and will not disclose your information or project details to third parties without your consent, unless required by law.

6. Limitation of Liability

We strive to provide quality and secure services. However, we are not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or profits
  • Downtime or service interruptions caused by third-party platforms, hosting providers, or force majeure events

7. Revisions and Changes

You may request reasonable revisions during the development process. Significant changes beyond the initial scope may require additional fees or time extensions.

8. Termination

Either party may terminate the agreement with written notice. Upon termination:

  • You must pay for all completed work and work in progress
  • We will provide any agreed-upon deliverables up to that point
  • Ongoing access to hosted or maintained services may be discontinued

9. Modifications to Terms

We may revise these Terms at any time. Updated versions will be posted on our website with the effective date. Continued use of our services means you accept any updates.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Nepal. Any disputes will be subject to the jurisdiction of the courts in Kathmandu, Nepal.

11. Contact Us

For questions or concerns about these Terms, please contact:

Email: info@dworklabs.com

Phone: 9802334171 / 9851233942

Address: New Baneshwor, Kathmandu, Nepal